Customer Care Commitment
Your Order is Ready on Time, Every Time.
Doesn’t it make you crazy when you stop by the cleaners only to find your order isn’t ready? Our completed order promise dates are just that—promise dates. Should we require additional time to ensure thorough attention to a particular item, we will contact you by telephone or email. We’ll explain why we need more time and ask for your approval. At ClassiCleaners, it’s ready on time or its FREE!
No Surprises Pricing.
Did you ever pickup your cleaning order only to be astonished at the cost? Unexpected surcharges and disappearing discounts are a problem at some cleaners, but not at ClassiCleaners. Service charges for most items are detailed in writing. Unsure of the price for a particular item or service? Just ask! Custom handling and service on specialty items will be quoted for your approval before we begin work.
Your Clothes are Returned Ready to Wear.
Sounds silly at first, doesn’t it? But stop and think for a moment. What’s more annoying than getting half dressed, only to discover one of your shirt buttons is missing or there’s a small hole in a seam on your slacks? At ClassiCleaners, minor repairs are done free! With your authorization, we’ll automatically perform other needed repairs and add the appropriate charge. We’ve got attention to detail all buttoned up!
Guaranteed Elimination of Removable Stains.
Help us ensure your complete satisfaction by pointing out any fresh stains on your clothes. ClassiCleaners guarantees its skilled stain fighters will eliminate all removable stains using professional products and techniques. Should we report a stain that won’t budge--and you find another cleaner who successfully removes it--we’ll make it up to you with $50 in FREE future cleaning services at ClassiCleaners!
Courteous and Professional Assistance at All Times.
Tired of surly counter clerks? Unanswered questions? Disrespectful handling of your wardrobe? Customer service representatives at ClassiCleaners are experienced in all facets of quality care--for both our customers and their clothes. We can handle most questions regarding proper clothing care right at our counter or on the telephone. When it comes to professional clothing care, we speak your language.
Quality Cleaning by People Who Care
Copyright 2011: ClassiCleaners | Eco Dry Cleaning. All Rights Reserved.